‘She just couldn’t finish it’: Server calls out customers who are ‘comfortable’ asking for this special accommodation at restaurants
When a customer is unsatisfied with their meal or beverage or a worker makes a mistake, restaurants sometimes "comp" (i.e., complimentary) the item, waiving it off their ticket. However, this has become common practice, consisting of three to five percent of a restaurant's total sales. One server reveals how customers are becoming comfortable with requesting comps for outlandish reasons in a video with 1.3 million views.
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