Citizens Advice reveals WORST energy firms for customer service: Does your provider make the list?
![Citizens Advice reveals WORST energy firms for customer service: Does your provider make the list?](https://i.dailymail.co.uk/1s/2024/06/24/17/86508237-0-image-a-25_1719247793906.jpg)
The firm that came bottom of the ranking saw its average call waiting time jump from just under a minute to over five minutes in less than a year.
The firm that came bottom of the ranking saw its average call waiting time jump from just under a minute to over five minutes in less than a year.