Resolve issues with Teams Meeting add-in for Outlook - Microsoft Teams

Article03/26/2024Applies to:Microsoft TeamsIn this articleIf you're a Microsoft Teams administrator, and your users can't install the Teams Meeting add-in for Outlook, schedule Outlook meetings from Teams, or schedule Teams meetings from Outlook, try the following steps to troubleshoot and resolve the issue.Check policiesVerify that the following policies are assigned to the affected users:A Teams Upgrade policy that enables scheduling meetings in Teams. For more information, see Set your coexistence and upgrade settings.A Teams Meeting policy that enables the Outlook add-in to be installed. For more information, see Meeting policy settings.Use the Teams Add-in Missing in Outlook diagnosticIf you're an administrator, you can use the following diagnostic tool to validate that a user has the correct policies to enable the Teams Outlook add-in.Select the following Run Tests button to populate the diagnostic in the Microsoft 365 admin center:Run Tests: Teams Add-in Missing in OutlookIn the...