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When good customer service can be annoying

Amazon and Ebay - the amount of info you get from companies and delivery firms is great compared with how it used to be ... but i'm currently refurbing a friend's car as a favour (it's 16 years old and looking tired and he wants to keep it.

So it's nice to know that

We have received your order
Your order is being processed
Your contact is Katie
Katie is putting the order in the box tonight
We have dispatched your order
You order should be with you on .....

and then from the couriers
Your courier will be Aaron
Aaron will be with you on Wednesday between 8.00am and 5.00pm but we will email a more exact time during that day
Aaron is looking pretty today
Aaron has loaded your parcel on the van and is starting his day
We can now update delivery time to between 1.00pm and 5.00pm
Aaron's day is going smoothly and he will be with you between 2.00pm and 3.30pm
Aaron has two more deliveries to do before yours and will be arriving between 2.45pm and 3.00pm
Aaron has made his final deivery before yours and will be arriving at 2.55pm
Aaron has delivered your item


Yes. very nice - but that about 14 emails for one parcel ...

I have 24 of the feckers arriving in the space of 3 days

250+ emails and my inbox is in meltdown and demanding overtime

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