Axis Bank completes migration of Citibank customers to its systems

Axis Bank faces technical glitches during the migration of Citibank customers to its systems, leading to login issues and incorrect details for some users. Customers express frustration on social media platforms. Citibank discontinued its app for retail banking customers and directed them to use the Axis Bank Mobile App. The acquisition of Citibank India's consumer businesses by Axis Bank in April last year included 2.4 million customers and Rs 39,900 crore deposits. Axis Bank did not respond to queries regarding the reported issues.