T-Mobile service issue impacts 3 Kansas counties

LYON COUNTY (KSNT) - T-Mobile customers in parts of northeast Kansas may be experiencing a loss of service Wednesday.

The Lyon County Emergency Communications Center posted to social media on July 17 to notify local residents of the issue. The center reports T-Mobile is investigating the problem which is impacting customers in Lyon, Chase and Osage Counties.

T-Mobile customers in these areas may experience a temporary weakening or loss of their carrier's wireless service. The issue was first noticed around 2:40 a.m. on July 17.

You can try troubleshooting loss of service issues by following instructions on the T-Mobile website. You can also report service outage by clicking here.

For more local news, click here. Keep up with the latest breaking news in northeast Kansas by downloading our mobile app and by signing up for our news email alerts. Sign up for our Storm Track Weather app by clicking here.  

Follow Matthew Self on X (Twitter): https://twitter.com/MatthewLeoSelf