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United and American Airlines are warning pilots they could struggle to communicate due to massive IT outage

A United Airlines Boeing 777.
  • Delta, United, and American issued ground stops on Friday.
  • United and American warned pilots that communication was intermittent.
  • Several industries have been disrupted by an IT outage linked to CrowdStrike.

Major airlines have warned pilots they might be unable to communicate with ground services.

American Airlines and United Airlines issued advisories to be relayed to the carriers' airborne flights early Friday morning.

They said communication was intermittent as they were experiencing issues with systems like the Aircraft Communications Addressing and Reporting System, or ACARS, which transmits messages to planes often from air traffic control or airline operations.

Major airlines, banks, and supermarkets are experiencing widespread disruptions due to an IT outage after Microsoft reported problems with its online services, linked to an issue at cybersecurity firm CrowdStrike.

American, United, and Delta Air Lines — the big three of US carriers — all issued ground stops on Friday, citing a communication issue. They affected all flights regardless of destination. As of around 10.10 a.m. Friday, American had canceled its groundstop.

Allegiant also issued a ground stop, as did Frontier, before later canceling it.

In a post on X, Delta said all its flights are paused as it works through a "vendor technology issue."

"We apologize for the inconvenience as our teams work through this issue," it added. "Reports indicated that other airlines may also be impacted."

American also apologized and said it was aware of a "technology issue with a vendor that is impacting multiple carriers."

In a statement to Business Insider, United said: "A third party software outage is impacting computer systems worldwide, including at United.

"While we work to restore those systems, we are holding all aircraft at their departure airports. Flights already airborne are continuing to their destinations."

Read the original article on Business Insider

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