Crisis Afoot? Go to the Roots
When a crisis strikes, people react in many different ways, with varying degrees of fruitfulness. Some are prone to emotional outburst, an understandable but ultimately unhelpful option. Social media has made this kind of response all the more tempting, and the mudslinging that often results is on display for all to wince at. If impulsively sounding off—online or in person—is one of the…