If your Apple TV can't connect to Wi-Fi - Apple Support

If you can't connect to Wi-Fi or play movies, songs, or other content on your Apple TV, learn what to do. Follow the steps below if your Apple TV can't connect to Wi-Fi. After each step, try to connect to Wi-Fi again. If your Apple TV connects to Wi-Fi but you can’t watch and stream movies or TV shows in the Apple TV app, find out what to do. Connect to Wi-Fi If your Apple TV has an Ethernet port, make sure your Apple TV isn't connected to an Ethernet cable. If you're using an Ethernet cable, you won't see the option to connect to Wi-Fi. Go to Settings > Network, then choose a Wi-Fi network to join. If asked, enter your Wi-Fi password. If you don't know your password, learn what to do. If you want to connect to a captive network Apple TV supports captive networks, which are networks that require an additional or secondary login. To connect to one of these networks, update your Apple TV to the latest software. Then use the steps above to connect to Wi-Fi. During setup, your Apple TV wil...