Costco leaning into technology as ‘real opportunity’ to improve customer experience
![Costco leaning into technology as ‘real opportunity’ to improve customer experience](https://nypost.com/wp-content%2Fuploads%2Fsites%2F2%2F2024%2F07%2Fnewspress-collage-x8asukj99-1722184270722.jpg?quality%3D90%26strip%3Dall%261722170025)
Costco is looking toward technology to improve the customer experience at its brick-and-mortar and online stores without significantly changing the retail giant’s business strategy, the company’s CFO said.