OPINION - The customer is king? Not in London, where service is getting worse
![OPINION - The customer is king? Not in London, where service is getting worse](https://static.standard.co.uk/2024/02/14/12/35/Fat%20Tony%2014%202%2024.jpg?width=1200&auto=webp)
On a scale from one to high street bakery, how poor has the customer service you’ve received lately been? I don’t know what’s going on in London right now but you struggle to find any remotely happy or helpful people in most of the chains these days.