Trai calls up telcos for data on calls made below radar

The Telecom Regulatory Authority of India (Trai) has intensified its efforts to combat spam and robocalls by directing all telecom companies to report data on unregistered telemarketers based on consumer complaints from April to June. Despite the government’s allocation of the 140 series for telemarketers, most spam calls originate from standard 10-digit numbers, complicating consumer identification. Trai's new directive requires telecom firms to provide details of the top 25 complainant numbers and has identified several numbers known for spam.