Donating Plasma FAQs

Payments When should I expect my payment? Most Octapharma donors see payments appear on their prepaid card within 24 hours after a successful plasma donation. If you have not received your payment and it has been more than 24 hours since your last donation, contact your local donation center.If you have a specific question about a payment amount or discrepancy, please contact a member of your local center management team for assistance.Octapharma uses two trusted vendors to load and monitor Octapharma Plasma prepaid cards. Their contact information is listed below. Occasionally technical issues might delay payments being added to cards. Octapharma Plasma works closely with our vendors to eliminate any delays.Northlane Debit CardWebsite: https://login.northlane.com/OctapharmaPhone Number: 1-866-326-8689 Email: help.na@northlane.comComdata Debit CardWebsite: www.fintwistsolutions.comPhone Number: 1-888-265-8228 Why is my actual payment different from the payment calculator? The calculato...