M&S scraps ‘amazing’ beauty products as shoppers brand move ‘unacceptable’
SHOPPERS have been left devastated after M&S axed two beauty products from its range.
Eagle-eyed customers noticed that the home of Percy Pigs is no longer selling its Bergamont and Green Tea face wash and its Nourishing and Strengthening Shampoo.
Shoppers took to X, formally known as Twitter, to raise the issue with the retailer.
One user wrote: “@marksandspencer I have been using your amazing face wash but now discontinued. Do you know if there are any in your north west stores?”
While another said it was “not acceptable” that the retailer had ceased production of its Nourishing and Strengthening Shampoo.
M&S confirmed on social media that both products had been discontinued.
The retailer offered a solution for the shopper and said to try its Nourishing Shampoo enriched with Mediterranean Micro Algae.
It retails online and in stores for £3.
The products are part of the M&S beauty range which is available to shop in a number of its stores and online.
The popular homeware and food retailer told The Sun that it had upgraded its range, recently rolling out a range of new shampoos and soaps.
Some of the new items include:
- Sea Salt & Green Bergamot Nourishing Shampoo – £3.00
- Watermint & Lemon Basil Restoring Body Lotion – £2.50
- Fig & Lotus Flower Soothing Hand Balm -£2.00
It is not the first time M&S has pulled a product from its stores.
Earlier this year M&S confirmed it had stopped making its Colin the Caterpillar in a jars,.
The cake jars landed on supermarket shelves in 2021 with fans hailing it “a tiny pot of joy.”
Each jar retailed at £4 which has divided opinions amongst the shoppers at the time.
The store also axed another range of cake jars which were found in the chilled aisle.
The desserts were first on supermarket shelves in 2022 and were served in a glass jar filled with cream and cake filling.
They came in three flavours, Sicilian lemon, Golden blond chocolate
and Double chocolate.
At the time of its launch, M&S described them the product as an “irresistible” treat.
But it is not all doom and gloom for sweet lovers as M&S has brought out a number of new product in recent weeks.
Its new Big Daddy chocolate bar has proved a hit with customers and has gone viral on social media.
Why are products axed or recipes changed?
ANALYSIS by chief consumer reporter James Flanders.
Food and drinks makers have been known to tweak their recipes or axe items altogether.
They often say that this is down to the changing tastes of customers.
There are several reasons why this could be done.
For example, government regulation, like the “sugar tax,” forces firms to change their recipes.
Some manufacturers might choose to tweak ingredients to cut costs.
They may opt for a cheaper alternative, especially when costs are rising to keep prices stable.
For example, Tango Cherry disappeared from shelves in 2018.
It has recently returned after six years away but as a sugar-free version.
Fanta removed sweetener from its sugar-free alternative earlier this year.
Suntory tweaked the flavour of its flagship Lucozade Original and Orange energy drinks.
While the amount of sugar in every bottle remains unchanged, the supplier swapped out the sweetener aspartame for sucralose.
The Big Daddy, currently priced at £6.75, is a chunky oversized chocolate bar made with milk and dark chocolate.
It also has a layer of soft caramel with peanut butter and roasted peanut pieces.
The 300g M&S chocolate bar, which serves 10 people and has 537kcal per 100g,
Elsewhere, M&S has also brought back its Reversy Percy jellies.
Shopping around for the best bargain
When hunting for a deal it is important to shop around make sure you are not being over charged.
There are plenty of comparison websites out there that’ll check prices for you – so don’t be left paying more than you have to.
Most of them work by comparing the prices across hundreds of retailers.
For example, Google Shopping is a tool that lets users search for and compare prices for products across the web. Simply type in keywords, or a product number, to bring up search results.
Price Spy also logs the history of how much something costs from over 3,000 different retailers, including Argos, Amazon, eBay and the supermarkets.
Once you select an individual product you can quickly compare