Neo-Nazi Telegram users panic amid crackdown on online extremists

An analysis by ProPublica and FRONTLINE shows a surge in activity on Telegram channels aligned with the Terrorgram Collective, as allies tried to rally support for their comrades in custody and sought to oust users they believed to be federal agents.

By A.C. Thompson, James Bandler and Brandon Roberts for ProPublica

Co-published with FRONTLINE

“Shut It Down,” one person posted in a white supremacist chat on Tuesday, hours after Telegram founder Pavel Durov announced he would begin sharing some users’ identifying information with law enforcement.

With over 900 million users around the globe, Telegram has been both revered and reviled for its hands-off approach to moderating posted content. The platform made headlines this summer when French authorities arrested Durov, seeking to hold him responsible for illegal activity that has been conducted or facilitated on the platform — including organized drug trafficking, child pornography and fraud.

Durov has called the charges “misguided.” But he acknowledged that criminals have abused the platform and promised in a Telegram post to “significantly improve things in this regard.” Durov’s announcement marked a considerable policy shift: He said Telegram will now share the IP addresses and phone numbers of users who violate the platform’s rules with authorities “in response to valid legal requests.”