Ubisoft games are crashing on PCs with the Windows 11 24H2 update

Microsoft has discovered that certain Ubisoft games are crashing after users install the Windows 11 24H2 update. Affected games include well-known titles like Assassin’s Creed, Star Wars Outlaws, and Avatar: Frontiers of Pandora.

After the major fall 2024 update is installed, these games either crash immediately upon launching, freeze shortly afterwards, or have audio problems. In some games, a black screen appears after a few minutes.

Users have brought this up in various places, like on Reddit and the Microsoft forums. One affected user wrote:

“Recently I have updated to 24H2 version. Tried playing Star Wars Outlaws and it was unplayable. Before the update, no issues playing with ultra setting. After the 24H2 update, loading the game was awful, as if I had a PC from the 1990s, massive stuttering and long loading. I decided to rollback to 23H2. Now everything’s back to normal. What could be the issue?”

On Reddit, an Assassin’s Creed Origins player wrote:

“Is anybody else experiencing strange lag after the latest Windows update? I can play for some minutes and then crash. I also crash when fast travelling and in the abilities menu. Before the update, everything was running smooth.”

According to BleepingComputer, Microsoft has confirmed the problems with certain Ubisoft games after upgrading to Windows 11 24H2. You can find the corresponding statement from Microsoft here, which specifically mentions these games:

• Assassin’s Creed Valhalla
• Assassin’s Creed Origins
• Assassin’s Creed Odyssey
• Avatar: Frontiers of Pandora
• Star Wars Outlaws

In response, Microsoft has temporarily blocked automatic updating to Windows 11 24H2 on computers that have one or more of these games installed. Microsoft also strongly advises against manually installing Windows 11 24H2 on computers with these games.

Microsoft and Ubisoft are currently working on a solution to the problem. While Ubisoft has released a hotfix for Star Wars Outlaws, there could be performance problems after installing it.