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British Gas sent a widow a £6,500 bill addressed to her late husband. But it was its 'intimidating' next move that's truly shocking... until we showed her how to fight back

Pauline Hinton is a strong, independent 84 year old. Yet she was left 'beaten down' by the demands from British Gas for more than £6,500 - a bill she was adamant she did not owe.

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