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The Hindu 

From back office to cutting edge, India emerges as hub for GCCs

The availability of a large, cheaper English-speaking IT workforce led foreign firms to begin setting up subsidiaries in the country 40 years ago. Today, multinational companies have deepened their presence in this multi-billion dollar oasis in the job market, with at least one Global Capability Centre being established every week. From playing a supporting role, GCCs are now shaping the business