Indiegogo will refund backers when some campaigns don’t ship as promised
Indiegogo is taking a renewed swing at holding crowdfunding campaigns accountable for shipping products with a new program. The company’s “Shipping Guarantee” initiative promises that anytime you support an eligible campaign, you’ll get your order on time or your money back.
The guarantee will apply to campaigns that meet eligibility requirements, which include launching with a product that’s in the “final manufacturing stages” and having “a proven track record of successful crowdfunding on the site.” Covered campaigns will have a Shipping Guarantee badge above the Pick Your Perk button on the site. If you back one of these campaigns and don’t receive shipping confirmation by the date a campaign promised, you can immediately request a...