Atlassian expands Jira Service Desk to non-IT biz teams
Atlassian has expanded the focus of its Jira Service Desk to target a wider range of business teams, such as HR, legal and facilities workers.
Jira Service Desk, launched six years ago to help IT teams track and resolve service requests quickly, has since been integrated with the Australian software company’s portfolio of apps, such as Confluence, as well as third-party apps like Slack. It is the fastest growing product in Atlassian’s portfolio.