FADA and Frost Sullivan to release customer satisfaction index for passenger vehicles
New Delhi [India], May 6 (ANI): The Federation of Automobile Dealers Associations (FADA has teamed up with FrostSullivan to conduct a Customer Experience Index (CEI) Study.
"This ground-breaking project aims to meticulously analyse various aspects of the customer journey, encompassing sales, after-sales service and product quality across the passenger vehicle spectrum", said a release by FADA.
The study will focus on the