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Car dealerships in North America revert to pens and paper after cyberattacks on software provider

Car dealerships across North America continue to wrestle with disruptions that started last week. CDK Global, a company that provides software for thousands of auto dealers in the U.S. and Canada, was hit by back-to-back cyberattacks on Wednesday. That led to an outage that was continuing to impact many operations by Friday. For prospective car buyers, that may mean facing delays at affected dealerships — or seeing their orders written up by hand — with no immediate end in sight.

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