Kia tops new car quality survey for second straight year
Owners were most likely to complain about technology, including poor voice recognition systems, clunky navigation and problems pairing smartphones to their cars.
Consumer Reports' auto testing director, Jake Fisher, says one reason Kia does well in such surveys is that it uses time-tested older technology from its sister brand, Hyundai.
Quality improved in every category except for displays and controls, which saw an uptick in complaints about newer features like lane departure warning systems and blind spot detection.